GNATS is a portable incident/bug report/help request-tracking system which runs on UNIX-like operating systems. It easily handles thousands of problem reports, has been in wide use since the early 90s, and can do most of its operations over e-mail. Several front end interfaces exist, including command line, emacs, and Tcl/Tk interfaces. There are also a number of Web (CGI) interfaces written in scripting languages like Perl and Python.
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